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  • Our services

Practical support for every lead and follow-up.

Choose a focused service or create one joined-up process. Everything is shaped around your business, your customers and your way of working.

Start winning more work
  • What we take care of

From first response to a well-managed pipeline.

Use Lovell’s wherever good opportunities need a timely, thoughtful next step.

New enquiry response

Every new enquiry gets a quick, friendly, human reply while interest is at its highest.

Quote follow-ups

We chase outstanding quotes politely and persistently, so good opportunities don't quietly go cold.

Appointment booking

We handle the back-and-forth and place qualified calls, visits and consultations in your diary.

  • More ways we can help

Support that flexes around the work.

New enquiry response

Every new enquiry gets a quick, friendly, human reply while interest is at its highest.

Quote follow-ups

We chase outstanding quotes politely and persistently, so good opportunities don’t quietly go cold.

Appointment booking

We handle the back-and-forth and place qualified calls, visits and consultations in your diary.

Database re-engagement

We reconnect with past enquiries and customers to uncover new work sitting in your existing contacts.

Annual service reminders

Timely reminders for servicing, renewals and inspections that keep customers coming back each year.

Missed call follow-up

Missed a call on the job? We call back promptly so the enquiry doesn’t go to a competitor.

Review & feedback requests

We ask happy customers for reviews and gather feedback that helps your reputation grow.

Diary & calendar management

We keep your schedule organised, confirm bookings and manage changes so your week runs smoothly.

Customer onboarding

A warm, organised welcome for new customers, collecting details and setting clear expectations.

 

CRM & pipeline management

We keep your CRM up to date, notes clear and every lead at the right stage of your pipeline.

Bespoke projects

Something specific in mind? We shape support around your process, campaigns and goals.

Lead follow-up calculator

How much could better lead follow-up be worth to your business?

You're already investing time and money into generating enquiries. See what an improvement in successful enquiries could be worth to your business.

Include enquiries from your website, phone, email and other channels.
Use the typical value of a new customer or sale.
£
Based on a potential 15% improvement in successful enquiries

You could generate approximately

£15,000
in additional sales every month
15 additional customers
15 additional successful enquiries
£180,000 additional annual sales

If you receive 100 enquiries per month and increase successful enquiries by 15%, that's approximately 15 additional customers worth £15,000 in sales every month.

See how we can help you follow up every opportunity
This calculator provides an estimate based on the figures entered. Actual results will vary depending on lead quality, sales process, customer value and conversion rates.